The following privacy statement provides information on the collection, use, processing and exchange of data of people who access our digital channels and consequently our academic programs and other INCAE activities. Non-acceptance of this policy entails NOT being able to access our services and / or activities.

2.2 Digital channels (such as websites or mobile applications) and applications, forms or paper filling documentation.

In the first instance, by using our digital channels, the user gives their consent to the collection and use of their information in accordance with this privacy policy.

A. How do we collect and use personal information?

We collect different categories of information in circumstances where you provide us with the data. This data is collected automatically or obtained from third party sources.

We use the information we collect for different institutional and academic activities. How we collect data depends on the relationship between you and INCAE.

A1) Personal data we collect from you

A1.1 Websites and mobile applications

As a reality of most digital platforms, we collect certain data automatically when you use our websites or mobile applications such as IP address, browser type and device type. Some websites or applications collect personal information that you provide, for example, when you enter information on a form.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
3. Cookies and similar technology: information collected automatically through cookies.
4. Location information: Through the IP address to determine geographical location.

What is the purpose of the processing?

We process your information collected through our websites and mobile applications for the following purposes:

1. Facilitate our online interaction with you, for example, to respond to your requests and inquiries.
2. To operate, maintain and improve our websites and mobile applications, for example by applying analytics to analyze trends and create personalized lists.
3. Collect information about you and your online activities for marketing purposes, including relevant communications with you, and / or deliver interest-based advertising.
4. Carry out some activities described later in the section "Additional uses of personal data."

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and to fulfill our contractual obligations (for example, to register you at events); for our interest as a company (for example, analytics).
 

A1.2 Admissions and Financial Aid

When you apply to one of our programs, courses or search for financial aid, if available, we collect and use various pieces of personal information. The primary source of information is the online application form. We may request some additional information from you for recruitment activities, such as entrance interviews to master's programs. The data collected during the admission process is used mainly for the purposes of admission itself, evaluation of financial aid, if applicable, and, if you are eventually admitted to one of our programs, to facilitate your stay during the course of these (for example , provide your data to the Department of Academic Records for the corresponding record).

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age.
3. Academic record: for example, the history of notes of previously studied programs.
4. Personal information: eg personal interests, recommendations.
5. Employment history: for example, work experience, positions, location.
6. Personal financial information: for example, identity card, passport or DNI, bank reports.
7. Family information: for example, names of family members, education, occupation.
8. Information about health insurance policy: for example, information about the insurer, validity of the insurance, coverage, among others.

What is the purpose of the processing?

We process your information collected through our websites and mobile applications for the following purposes:

1. Consider your candidacy for admission to the chosen program and financial aid process.
2. Facilitate the operation related to the process of admission and decision and financial aid.
3. Respond to your inquiries and communicate decisions to the financial aid office.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and to fulfill our contractual obligations (for example, to process your request for admission); for our interest as a business (for example, financial aid report).

How will my data be used if I obtain admission to the program?

Once admitted to the requested program, we will share your data with the different internal units that support or are related to the services we provide. The data shared with each area varies according to the services offered by each one of them. For example, it will be usual to share your full name and institutional email to attend when you need it.
 

A1.3 Alumni & Donors

We collect and use various personal data about alumni, donors, partners and prospective donors from different sources including the data that you provide us, for example, when you update your alumni profile or donor profile, connect with us through social networks, complete a pledge or donation form or attend INCAE events. If you have been a student of ours, once you have graduated, your data is transferred to the databases of our department. The main objective of the data we collect is in order to offer you a closer relationship with INCAE, alumni, donors, prospective donors, students, faculty and other members that make up the INCAE network, through interactions, events and their donations. Your information could also be shared with the club in your country of origin or residence in order to expand networking possibilities.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age.
3. Academic record: for example, the history of universities or programs prior to joining INCAE.
4. Personal information: eg personal interests, recommendations.
5. Employment history: for example, work experience, positions, location.
6. Family information: for example, names of family members, education, occupation.
7. Financial information: for example, your contribution or donations to INCAE.
8. Your Image: for example, photographs taken at an INCAE event or the photograph that you provide us during the admissions process.

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Provide you and your family with opportunities to connect with INCAE, other alumni and students, as well as our faculty.
2. Facilitate communications to alumni and donors about events, fundraising campaigns and the department's own operation.
3. Request and process your contributions to INCAE.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate transactions requested by you and fulfill our contractual obligations (for example, request donations); for our interest as a company (for example, provide reports on income or investment of resources).
 

A1.4 Online Education

INCAE and our partners collect your personal data when you apply or register for one of our programs or events offered. The main objective of data collection is to provide you with our online course offer, once admitted to the program, provide the course, program and, if applicable, evaluate your performance to obtain an online education certificate.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age.
3. Academic record: for example, the history of universities or programs prior to joining INCAE.
4. Personal information: eg personal interests, recommendations.
5. Interaction data of your learning: for example, work with colleagues, contributions in forums.
6. Interaction with the course and assessments: for example, responses to assessments, assessment results, access to materials on our e-learning platform.
7. Employment history: for example, work experience, positions, location.
8. Payment information: for example, the means by which you made your payment, credit card, debit card.
9. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
10. Cookies and similar technology: information collected automatically through cookies.
11. Location information: Through the IP address to determine geographical location.
12. Your Image: for example, photographs taken at an INCAE event or the photograph that you provide us during the admissions process.
13. Academic information: for example, grades, progress in the study plan, GPA average, class ranking, among others. (This applies to degree programs taught online in partnership with EMERITUS).

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Provide and administer the course or program in which they are participating, evaluating their performance and involvement in the course.
2. Respond to your concerns and communicate with you in your current or future course that you take with us.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and to fulfill our contractual obligations (for example, to register you in the desired online course); for our interest as a company (for example, providing an educational offer and evaluating its performance).
 

A1.5 Research

Our researchers may collect personal data as part of a study or research in which you have consented to participate. The data collected is used exclusively for research purposes, in which case we will provide you with a form where you can give us your express consent for these purposes.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age.
3. Academic record: for example, the history of universities or programs prior to joining INCAE.
4. Personal information: for example, personal interests, recommendations.
5. Employment history: for example, work experience, positions, location.
6. Payment information: for example, the means by which you made your payment, credit card, debit card.
7. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
8. Cookies and similar technology: information collected automatically through cookies.
9. Location information: Through the IP address to determine geographical location.

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Investigate and understand the premises of the academic studies conducted at INCAE.
2. Make you participate in our studies as a subject or administer the study if you are the researcher.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and to fulfill our contractual obligations (for example, to develop and fund academic research studies); for our interest as a business (for example, conducting a study or research).

A1.6 Career Services

We collect and use various personal data about our students, which you provide us throughout your stay at INCAE, for example, when you update your profile or curriculum vitae.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age.
3. Academic record: for example, the history of universities or programs prior to joining INCAE.
4. Personal information: eg personal interests, recommendations.
5. Employment history: for example, work experience, positions, location.
6. Curriculum vitae: where the work and academic history is evident.
7. Your Image: for example, photographs taken at an INCAE event or the professional photograph that you provide us for the creation of the CV Bookm or the photograph that you provide us during the admissions process for class mirror effects, and academic records of the Insertion Program Labor.

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Facilitate contact with potential recruiters.
2. Analyze their profile and develop reinforcement plans in areas where an opportunity for curricular improvement is detected.

What is our legal basis for processing?

We process your data for the purposes described above and to fulfill our contractual obligations (for example, to strengthen your profile as a candidate for a position); for our interest as a company (for example, that companies hire as many graduates as possible).
 

A1.7 Student Life

We collect and use various personal data about our students, which you provide us throughout your stay at INCAE, for example, when you carry out integration and / or development activities during your program.

What data do we collect?

1. Contact : for example, your name, address, e-mail, phone number, user names in social networks.
2. Personal information: eg personal interests, recommendations.
3. Information about health insurance policy: for example, information about the insurer, validity of the insurance, coverage, among others.
4. Your Image: for example, photographs taken at an INCAE event or the photograph that you provide us during the admissions process for class mirroring or immigration procedures.
5. Appointment record: for example, medical appointments with INCAE's office, appointment for psychological services. Important: This does not include the details of the development of the appointment, as by law it is confidential information that is kept within professional secrecy.

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Offer you a unique experience while developing your program at INCAE.
2. Provide a personalized service according to the needs of each student.

What is our legal basis for processing?

We process your data for the purposes described above and to fulfill our contractual obligations (for example, to offer you high-quality services and availability); for our interest as a company (for example, the development of your well-being while you are at the institution).
 

A1.8 Center for Inclusive and Sustainable Leadership (CELIS)

We collect and use various personal data about our candidates and participants in the programs and initiatives of the Center for Inclusive and Sustainable Leadership (CELIS), which you provide us with before and throughout your stay at INCAE, for example, when you apply to one of our programs.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Personal information: sex, date of birth, marital status.
3. Demographic information: for example, gender and age.
4. Academic record: for example, the history of universities or programs prior to joining INCAE.
5. Personal information: eg personal interests, recommendations.
6. Interaction data of your learning: for example, work with colleagues, contributions in forums.
7. Interaction with the course and assessments: for example, responses to assessments, assessment results, access to materials on our e-learning platform.
8. Employment history: for example, work experience, positions, location.
9. Business data: for example, entrepreneur status, including the name of your company, business line, and historical performance data of the company in general.
10. Payment Methods: for example, the means by which you made your payment, credit card, debit.
11. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
12. Cookies and similar technology: information collected automatically through cookies.
13. Location information: Through the IP address to determine geographical location.
14. Your Image: for example, personal image in video and photography, photographs taken at an INCAE event or the photograph that you provide us during the admissions process.
15. Sensitive documents: for example, certificates of completion of courses, financial statements of 2019 and 2020 and proof of the legal constitution of the company. These documents will be used only for the purpose mentioned in this point, they will not be shared with any person outside the evaluation committee that is made up of the Center for Collaborative and Women's Leadership of INCAE.

What is the purpose of the processing?

We process your collected information for the following purposes:

Yo. Facilitate contact between INCAE, CELIS and you.

ii. Provide and manage the course or program in which you are participating, evaluating your performance and involvement in the course.

iii. Respond to your concerns and communicate with you in your current or future course that you take with us.

iv. Determine eligibility to participate as a CANDIDATE in the program for which you are applying

v. Promote the Program with the purpose of expanding it or seeking sponsorships and participants for the organization of subsequent related events; or future INCAE programs related to women's education.

saw. Send you information about promotions, products and services of INCAE or third parties.

vii. To be used to promote future editions of the completed program.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and fulfill our contractual obligations (for example, to analyze and determine your potential entry into the LEADS Mujer program); for our interest as a company (for example, following up on your business idea and offering a catalog of future programs).

A1.9 Latin American Center for Competitiveness and Sustainable Development (CLACDS)

The Latin American Center for Competitiveness and Sustainable Development (CLACDS) and our partners collect your personal data when you apply or register for one of our programs, events offered and / or services offered. The main objective of data collection is to provide you with our course offer, once admitted to the program, provide the course, program and, if applicable, evaluate your performance to obtain a certificate. In addition, our researchers may collect personal data as part of a study or research in which you have consented to participate. The data collected is used exclusively for research purposes, in which case we will provide you with a form where you can give us your express consent for these purposes. For more details see the "Research" section of this same section.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Demographic information: for example, gender and age. • Academic history: for example, the history of universities or programs prior to joining INCAE.
3. Personal information: for example, personal interests, recommendations. Interaction data of their learning: for example, work with colleagues, contributions in forums.
4. Interaction with the course and assessments: for example, responses to assessments, assessment results, access to materials on our e-learning platform.
5. Employment history: for example, work experience, positions, location.
6. Payment information: for example, the means by which you made your payment, credit card, debit card.
7. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
8. Cookies and similar technology: information collected automatically through cookies.
9. Location information: Through the IP address to determine geographical location.
10. Your Image: for example, photographs taken at an INCAE event or the photograph that you provide us during the admissions process.

What is the purpose of the processing?

We process your collected information for the following purposes:

1. Provide and administer the course or program in which they are participating, evaluating their performance and involvement in the course.
2. Respond to your concerns and communicate with you in your current or future course that you take with us.
3. Provide our services and enable the communication channels necessary to monitor and maintain the relationship.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and fulfill our contractual obligations (for example, register you in the desired course); for our interest as a company (for example, to provide a high quality service).
 

A1. 10 Latin American Center of Entrepreneurs (LACE)

We collect and use various personal data about our partners and participants of LACE programs and initiatives, which you provide us before and throughout your stay and / or relationship with INCAE, for example, when you apply to one of our programs and / or events, is part of the mentoring and support to LACE participants, among others.

What data do we collect?

1. Contact information: for example, your name, address, e-mail, telephone number, user names in social networks.
2. Personal information: sex, date of birth, marital status.
3. Demographic information: for example, gender and age.
4. Academic record: for example, the history of universities or programs prior to joining INCAE.
5. Personal information: eg personal interests, recommendations.
6. Interaction data of your learning: for example, work with colleagues, contributions in forums.
7. Interaction with the course and assessments: for example, responses to assessments, assessment results, access to materials on our e-learning platform.
8. Employment history: for example, work experience, positions, location.
9. Business data: for example, entrepreneur status, including the name of your company, business line, and historical performance data of the company in general.
10. Payment information: for example, the means by which you made your payment, credit card, debit card.
11. Files of type log: information collected automatically when you interact with websites or mobile applications, for example, IP address, browser type, etc.
12. Cookies and similar technology: information collected automatically through cookies.
13. Location information: Through the IP address to determine geographical location.
14. Your Image: for example, personal image in video and photography, photographs taken at an INCAE event or the photograph that you provide us during the admissions process.
15. Sensitive documents: for example, certificates of completion of courses, financial statements of 2019 and 2020 and proof of the legal constitution of the company. These documents will be used only for the purpose mentioned in this point, they will not be shared with any person outside the evaluation committee that is made up of the Center for Collaborative and Women's Leadership of INCAE.

What is the purpose of the processing?

LACE seeks to boost economic growth in the Latin American region through experiential learning, training and specialization of entrepreneurs, and research and knowledge creation. It is the enabler of the birth of many star-ups, their acceleration and success in local and global markets. In addition, it is a tool within the reach of the Latin American entrepreneur who wants to carry out his business idea and requires support during the process of growing his company. We process your collected information for the following purposes:

to. Training and specialization in the area of ​​entrepreneurship.

b. Development of networking sessions.

c. Incubation processes to ideas developed in the center.

d. Academic research.

and. Keep you informed about talks, events and other activities of the center.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate the transactions requested by you and fulfill our contractual obligations (for example, supporting Alumni or graduates through entrepreneurship programs); for our interest as a company (for example, following up on your business idea and offering a catalog of future programs).

A1.11 Academic Records

INCAE's Confidentiality Policy for the Management of Student Records is based on the confidentiality and privacy standards established by the United States Department of Education (USDE), due to the accreditation processes that support it.

The handling of data by the Directorate of Academic Records is based on the regulations of the Family Educational Right and Privacy Act, FERPA, of the Federal Government of the United States (Family Rights for Education and Privacy Act).

Please see the "Confidentiality Policy for the Management of Student Records" for more details.

A1.12 Library System

The INCAE Library System is committed to protecting the data privacy of its users who use digital and physical means to access its collections. The data that could be collected is exclusively for administrative use and access control to the different materials provided by the Library.

What data do we collect?

We and some of our software provider partners that we use in the Library, collect some data such as your email, name, material consulted, material requested on loan, among others. What is the purpose of the processing? We use this information to follow trends in the use of materials, guarantee the copyrights of the owners of the material we safeguard, and fulfill the purposes set forth in this policy. Also, our supplier partners may use some of your data to guarantee the provisions of this policy regarding copyrights and uses of material.

What is the purpose of the processing?

We use this information to follow trends in the use of materials, guarantee the copyrights of the owners of the material we safeguard, and fulfill the purposes set forth in this policy. Also, our supplier partners may use some of your data to guarantee the provisions of this policy regarding copyrights and uses of material.

What is our legal basis for processing?

We process your data for the purposes described above and to facilitate access to academic materials and to fulfill our contractual obligations (for example, to provide new academic material and / or more units).

A1.13 Supply

INCAE's Supply Department is committed to protecting the data privacy of its internal and external users who use digital and physical means to offer goods and services to the institution. The data that could be collected is exclusively for administrative use and the processes of the area.

Procurement uses forms for data collection, based on three profiles: providers, payroll providers and internship services, and reimbursement providers.

What data do we collect?

1. Contact information: such as e-mail, full name, telephone number, address, name of the legal representative, identification number, country, bank account, among others.
2. Services or products: offered by the company.
3. Bank information: such as IBAN account, bank address, SWIFT code.

What is the purpose of the processing?

Develop our work with clients and suppliers, having up-to-date and accurate information to comply with the established deadlines, payments and clauses.

What is our legal basis for processing?

We process your data for the purposes described above and to ensure that we have the best suppliers for the products and services that we purchase.

A2) Personal data we obtain from third parties

On some occasions, we obtain your consent to use your data from third-party sources:

We work with service providers and partners such as in-app forms (eg Instagram), payment processors (eg Network for Good) to deliver our products. Some of these providers or partners have access to your personal data (for example, when you enter the application) and that could be shared with us.

Supplementary personal data

They are personal data that could come to us from public or private databases of companies or institutions with which you have consented to share your data and therefore, that they are shared with partners of those companies, as could be our case.

A3) Additional uses of databases

In addition to the uses described previously, we may use your data for the following purposes:

1. Contact you to address your concerns.
2. Develop our operations and manage the academic offer.
3. Respond to the requests of our accrediting and regulatory entities.
4. Request donations.
5. Send you communications from our institution.
6. Develop research, surveys and others that help us understand trends and needs of our applicants, students and others interested in using our services and access channels.

A4) Legitimate interest

Some additional interests regarding the use and handling of your personal data are:

1. Improve and personalize the academic offer.
2. Manage our operation in a better way.
3. Contribute to the success of our students and alumni.
4. Request donations.
5. Share virtual or physical events that we carry out in the institution.
6. Ensure a unique academic experience.
7. Share your testimony with other people and / or organizations so that they have an experiential perspective of the INCAE experience.

A5) Commercial, marketing or networking uses

Networking

One of the main objectives of INCAE is to facilitate the creation of contact networks and / or networking with participants in classes, programs, events and other activities. Under this premise INCAE could share basic information such as name, company, email only and exclusively with their classmates and only in the programs of the INCAE campuses and other physical spaces of third parties where our classes and / or events are taught. are linked to INCAE. Likewise, the institute could publish the photographs taken in class, on its official social networks in order to show part of the INCAE experience in our programs, without this implying disclosing your name and / or personal data.

Commercial and / or marketing uses

In order to provide potential companies and individuals with the video or photo testimonial of your experience in INCAE programs, we may request additional consent under document “7. Informed Consent - Commercial ”. The foregoing will allow INCAE to promote the sale of the institution's own products and / or services, to provide services to those who show interest, as well as to carry out commercial prospecting activities. The information disclosed will be solely and exclusively for the purposes described above and applies to programs on INCAE campuses and other physical spaces where our classes and / or events that are linked to INCAE are taught. Likewise, the institute could publish the photographs taken in class, on its official social networks in order to show part of the INCAE experience in our programs, without this implying disclosing your name and / or personal data.

A6) Data retention

We will retain your data in our databases for as long as necessary and for the purposes previously indicated, unless you tell us otherwise.

While we process your personal data based on a legitimate interest, we will generally retain your data in a particular interest taking into account the fundamental interest of both parties.

While we use your data based on your consent, we will retain it for a period of time necessary to process the activities that you have allowed us, taking into account your rights, the circumstances and the deletion of your contact data when necessary.