Andrey M. Elizondo | INCAE


He is an academic and senior consultant in innovation and technology management with particular emphasis on governance of platforms and information ecosystems, and orchestration of long-term digital transformation processes. He has participated in multiple strategic consulting processes in organizational and digital transformation, in various industries and organizations in the public and private sectors, both in Latin America and in Europe. He has significant experience in the strategic articulation for the adoption of large-scale complex platforms. He has been linked to INCAE Business School for more than a decade, initially as a consultant and associate researcher and later as part of the visiting faculty. For several years he coordinated the annual evaluation of the provision of public services by digital means in Costa Rica, his country of origin; a systematic measurement carried out externally from INCAE, where the experience of the citizen when interacting digitally with State institutions was analyzed.

He has co-authored various academic articles and teaching cases in innovation and technological transformation. In 2011, together with Professor Juan Carlos Barahona, he received first place globally in the case writing contest organized by the European Foundation for Management Development EFMD, in the category of “Innovation and Responsible Leadership”.

He is currently an advanced PhD student in Science, Technology and Innovation Studies at the University of Edinburgh, UK. His doctoral research, conducted at the National Health Service (NHS) in England, focuses on innovation processes and orchestration of information infrastructures in complex ecosystems of organisations, practices, actors, systems and data. As a doctoral researcher he has participated in projects with the Edinburgh Living-Lab, the Data and Design Lab, the Edinburgh Futures Institute, and the NHS Digital Academy. In addition to his doctorate, Professor Elizondo has an MSc in Science and Technology Studies also from the University of Edinburgh, a Master's degree in International Business from EGADE Business School, the Business School of the Monterrey Institute of Technology and Higher Education (Monterrey headquarters) , a Master's Degree in European Business from ESCP-Europe (Madrid headquarters), and a degree in Computer Engineering from the Technological Institute of Costa Rica. He is also a graduate of INCAE's Senior Management Program.


Data message

Country of origin:
Costa Rica
Country of Residence:
Office Tel .:
+506 2437-2200


  • PhD student. in Science, Technology and Innovation Studies, University of Edinburgh.
  • MSc. in International Business, Instituto Tecnologico de Monterrey, year 2008. • Double degree ESCP-Europe, year 2009.
  • Computer Science Engineer, Technological Institute of Costa Rica, year 2005.

Work experience

Place of work: INCAE Business School
From: 2008 To: Present
Position: Consultant
Description: He is a consultant at INCAE Business School on issues of technology, society and the State.