How to lead in times of crisis?

April 30 2020
Ariana alvarado

Business executives and senior managers know that they must be prepared. But if a crisis occurs, do they know how to respond to it in the company effectively? 

Changing phenomena such as globalization and technological innovation have given rise to complexity in the environment of today's organizations and have made exercising leadership increasingly difficult for managers, mainly because changes occur constantly.

Many experts affirm that the success of leadership will be in having the ability to channel the capacities of their work teams, in such a way that they generate solutions to the challenges that the environment poses to the company. If senior managers do not provide the tools for their staff to learn to stimulate reflection, learning and action on the factors that determine individual effectiveness in organizations, the results in a crisis will not be very favorable.

If management positions seek to anticipate crisis situations, they will know that their "expertise" is not enough in these cases. They will require the extra mile in information and training to know how to lead their team and move forward when situations call for it.

If in your case you do not have a personal leadership plan, do not be discouraged, now is the time to start creating it based on the needs of your business. INCAE offers a program aimed at all professionals who need to exercise leadership and management functions in an organization. Where they can address team strategies that they will implement in their companies. Leadership Management: Personal and team leadership motivates participants to develop these plans and be prepared so that crises do not take them by surprise. Always one step ahead!

Now in the meantime you can start with these 5 tips for leading in times of crisis:

  1. Review, adjust and reinforce the vision of the company.
  2. Proactive, positive and flexible attitude to change.
  3. Delegate responsibilities, promoting the growth of your team.
  4. Positive reinforcement for employees and the organization.
  5. Manage your team's time correctly, focused on solutions.

INCAE professor Rocío Pastor emphasizes in her article 'Leading in adversity': “Great leaders are forged and rebuilt in adversity. As Warren G. Bennis and Robert J. Thomas have researched for many decades - extraordinary leaders are those who have the skills required to conquer adversity and emerge stronger and more committed than ever before. They do it because they find meaning, meaning, and purpose in setbacks and circumstances, no matter how difficult they may be. "

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